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The most common difficulties encountered by new Learners are dealt with here.

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We want our Learners to succeed. We want you to be the best ISO management system auditor you can be. Consequently, we are now providing 24/7 Learner Support to all our Learners.

That’s right; without charge, All our Learners now have access to our team of expert ISO Management System Auditors.  And this applies to all of our online Courses across a wide range of Standards for the duration of the Course.

Our Learners never get ‘stuck’ in a Lesson and are never left mystified by a concept or topic. Expert help is at hand all day, every day.

We attempt to answer every question within the hour and have set ourselves the target of providing an authoritative answer within 24 hours to even the most challenging of questions.

This kind of Technical Support is not available with conventional ISO Auditor Training– only e-learning with deGRANDSON Global –  provider of ISO 21001 Certified Training.

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Learners can log in to our Support Ticket System (you only have to log in once) to submit your question to a Tutor.  Typically, you’ll get a considered response within 2 hours. It may take a little longer if you ask us a really difficult one.  But we will find a suitable expert and get you an answer.

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